Conflict Management



The Conflict Management Course is an upbeat, interactive program that gives the learner multiple means of working through disagreements to create a stronger project, partnership, or team. Created by and for people involved in the Girl Scout movement, some of the topics are:

  • Definition of “Conflict”
  • 5 Whys
  • Differences in the way the two genders (generally) handle conflict
  • Guidelines on deciding when intervention is necessary
  • Conflict Styles – 5 styles all of which are appropriate sometimes
  • Taking care of your own “mood elevator”